Privacy Policy
Last updated: May 1, 2024
This Privacy Policy describes how OptionBrains collects, uses, and protects your personal information.
1. Information We Collect
We collect information you provide directly, including: name, email address, phone number, PAN card details, Aadhaar details (for KYC), payment information, and any other information you choose to provide. We also automatically collect certain information when you use our platform, including IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use your information to: provide and improve our services, process transactions, send you updates and marketing communications, comply with legal obligations including SEBI regulations, prevent fraud and ensure security, and personalize your experience on our platform.
3. KYC Data
As per SEBI regulations, we collect and verify your identity documents including PAN card and Aadhaar. This information is stored securely and used solely for regulatory compliance. KYC data is retained as required by law and is not shared with third parties except as required for verification or legal purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Sharing
We do not sell your personal information. We may share your information with: service providers who assist in our operations, regulatory authorities as required by law, payment processors to complete transactions, and in connection with a merger or acquisition.
7. Your Rights
You have the right to: access your personal information, correct inaccurate data, request deletion of your data (subject to legal requirements), opt out of marketing communications, and withdraw consent where applicable.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. KYC records are retained for a minimum of 5 years after termination of services as required by SEBI regulations.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@optionbrains.com or write to us at: Option Brains Capital Private Limited, Office No 306, 3rd floor, Regency Landmark Building, Ulhasnagar, Thane 421002, Maharashtra, India.