OptionBrains

Complaints & Grievances

We take all complaints seriously. Submit your grievance below and we will address it promptly as per SEBI guidelines.

Lodge a Complaint

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Complaint Resolution Process

At Option Brains, we take all complaints seriously and have established a systematic process for handling and resolving them. Our complaint resolution process includes:

  • Immediate acknowledgment of receipt of complaint
  • Assignment to appropriate department for investigation
  • Thorough review and analysis of the complaint
  • Timely communication with the complainant
  • Implementation of resolution measures
  • Follow-up to ensure satisfaction
  • Documentation of resolution process

For any complaints or grievances, please contact our Grievance Officer at support@optionbrains.com or call +91 90908 36969.

SEBI Escalation

If you are not satisfied with our resolution or do not receive a response within 30 days, you may escalate your complaint to SEBI through:

  • SEBI SCORES Portal: scores.sebi.gov.in
  • SEBI Toll Free: 1800 22 7575
  • Grievance Officer: support@optionbrains.com · +91 90908 36969