Investor Charter
For Research Analysts (As per SEBI Circular dated August 19, 2021)
Vision
To make quality investment research accessible to every Indian retail investor.
Mission
To provide unbiased, research-backed investment insights while maintaining the highest standards of integrity and regulatory compliance.
Services Offered
• Equity Research Reports
• Investment Recommendations
• Intraday Trading Calls
• FnO Strategy Ideas
• Technical Analysis
• Model Portfolios
• Technical Indicators
• Educational Webinars
Rights of Investors
- 1. Receive research-based recommendations with proper disclosures
- 2. Access to grievance redressal mechanism
- 3. Protection of personal information as per privacy laws
- 4. Fair and transparent pricing with no hidden charges
- 5. Right to cancel subscription as per refund policy
- 6. Access to all required regulatory information
Responsibilities of Investors
- 1. Make investment decisions based on your own research and risk appetite
- 2. Read and understand all disclosures before acting on recommendations
- 3. Complete KYC requirements as per SEBI regulations
- 4. Report any grievances through proper channels
- 5. Maintain confidentiality of login credentials
- 6. Comply with all applicable laws and regulations
Do's and Don'ts for Investors
Do's
- ✓Always verify the credentials of research analysts
- ✓Read research reports completely before acting
- ✓Diversify your investments
- ✓Keep records of all transactions
- ✓Report any suspicious activity
Don'ts
- ✗Do not invest based on tips from unregistered entities
- ✗Do not share your trading account credentials
- ✗Do not invest money you cannot afford to lose
- ✗Do not blindly follow any recommendation
- ✗Do not fall for guaranteed return promises
Grievance Redressal
We have established a robust grievance redressal mechanism to address investor concerns:
Level 1: Support Team
support@optionbrains.com
Response: 24-48 hours
Level 2: Grievance Officer
support@optionbrains.com
Response: 15 business days
Level 3: SEBI SCORES
scores.sebi.gov.in
If unresolved in 30 days
